FAQs

Your satisfaction is our top priority, and we are here to ensure you absolutely love your piece. As each item is made to order, we do not offer returns or exchanges. However, if you have any concerns—please reach out to us as soon as possible. We are more than happy to assist you to find the best solution.

We are also here at any time, even before you make a purchase. Feel free to contact anytime to request photos, discuss sizing, or inquire about any of our jewels. We’re happy to help you find the perfect piece.

Yes. All of our pieces are available to be customized. Please contact us so we can help assist you. Prices will vary depending on stone and metal requests.

We also offer bespoke and custom services. Please submit your request and we will gladly assist you. 

Yes. Please submit your request and we will gladly assist you. 

We offer complimentary shipping with all items at no extra cost using Fedex Standard Delivery in the US.

Each piece is made to order and requires a 3-4 week lead time. If you need your piece sooner, please contact us — we will do our best to accommodate requests on a case-by-case basis.